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Cookie & Privacy Policy

Introduction

At The Cotswold Ramp Company, we are committed to protecting and respecting your privacy. This Cookie and Privacy Policy explains how we collect, use, and protect your information when you interact with our website. It also outlines how we use cookies and similar technologies.

1. Information We Collect

1.1 Personal Information

When you interact with us, we may collect the following personal information:

  • Your name, email address, and phone number.
  • Billing and delivery address for order fulfillment.
  • Payment details (processed securely by our payment gateway).
  • Any additional information you provide when contacting us or submitting forms.

1.2 Non-Personal Information

We may collect non-personal data automatically, including:

  • IP address, browser type, and operating system.
  • Pages viewed, time spent on the site, and click-throughs.
  • Device information.
 

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill orders.
  • To respond to inquiries and provide customer support.
  • To improve our website, products, and services.
  • To comply with legal obligations.
  • For marketing purposes, where consent has been provided.

3. Sharing Your Information

We will not sell or share your personal data with third parties, except:

  • To trusted service providers, such as payment processors and delivery companies, to facilitate transactions.
  • If required by law or to protect our legal rights.

4. Cookies

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience by remembering your preferences and analyzing website performance.

4.2 Types of Cookies We Use

  • Essential Cookies: Required for the website to function.
  • Analytical Cookies: Help us improve the website by analyzing visitor behavior.
  • Marketing Cookies: Used to deliver tailored advertising (if applicable).

4.3 Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

6. Your Rights

You have the right to:

  • Access your personal data and request a copy.
  • Correct inaccuracies in your data.
  • Request deletion of your data, subject to legal obligations.
  • Withdraw consent for marketing communications.

To exercise these rights, contact us at our contact form.

7. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites and encourage you to review their policies.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email or website notification.

9. Contact Us

For questions or concerns about this policy, please contact us at our contact form.